Content Archive
Thought leadership from Rob Volpe
Do Micromanagers Have Empathy? And Other Things Keeping Me Up at Night
International Women's Day, a war, news addiction, and a question about micromanagers that has been living rent free in Rob's head for two months. A big issue for a heavy week.
The Art of "Mm, Interesting": What Tasting a Stranger's Cookie Teaches Us About Judgment
When the cookie tastes like iodized salt and all eyes are on you for a reaction, that is exactly when empathy gets tested. A chapter from the book that will make you rethink every potluck you have ever attended.
Disco Divas, Quad Gods and the Moment I Almost Fell Off My Bike
Four years of the book, a gold medal lesson in finding your joy, a memoir about inherited mental illness, an incredible fudgy brownie and the Peloton moment that nearly sent Rob flying. A lighter edition with a lot to chew on.
How to Stay Informed Without Losing Your Mind, or Your Empathy
Your brain cannot tell the difference between witnessing suffering and experiencing it. That is why the news is costing you so much. Here is how to stay informed without burning out your empathy.
When the World Feels Like Too Much to Bring to Work
When the news is this heavy, pretending it stops at the office door is not leadership. Here is how to show up for your team when the world feels like too much.
What is Toxic Empathy and Do You Have It?
Empathy is a superpower. But when it only flows toward people just like you, it stops connecting and starts dividing. Rob Volpe breaks down toxic empathy on Good Things Utah.
A Naughty and Nice List Through an Empathy Lens
Who made the empathy naughty list in 2025? Who made the nice one? Rob Volpe breaks it all down in his first-ever year-end review, and yes, he appears on both.
The Empathy Behind a Salty Cookie (and Other Holiday Surprises)
It looked perfect, smelled perfect, and tasted unmistakably of iodized salt. What happened next turned out to be a lesson in empathy that had nothing to do with baking.
Turkey, Traditions…and Tension? Empathy to the Rescue!
Holiday conversations can shift in an instant. One unexpected comment and suddenly the whole table goes quiet — you can even hear people chewing. In this edition of Reading Between the Lines, I share how a simple Curious Breath, a few empathy moves, and the Holiday Lifeology card game can bring connection back to the table and help you navigate those tricky moments with grace.
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The Only Thing We Have to Fear is the Story Fear Tells Us
Fear isn't just a feeling anymore. It's a product. And someone is always profiting from keeping you afraid of your neighbor. Here's how empathy breaks the cycle.
Looking Out the Window: Why Presence is Key to Building Empathy
A ten-minute cab ride, a photography exhibit, and a friendship quiz walk into a newsletter. The through line? Empathy starts with paying attention to what's already right in front of you.
Bridging the Divide: What It Really Takes to Overcome Our Differences
Two studies. Three years apart. The same signal: Americans are as worried about the walls between us as the hit to our wallets. The bridge isn't gone but it needs tending.
SHRM Tulare/Kings County 2025 Conference
White paper based on Rob Volpe's presentation at the SHRM of Tulare/Kings County Annual Conference, September 25, 2025 exploring how to unlock the superpower that improves workplace culture. Hint: It’s all about connecting with empathy.
Disconnection is Easy, Empathy is Hard
When empathy is tested by friendship, by politics, by people we disagree with, how do we choose to respond? Three unexpected stories reveal why disconnection is the easy choice, and empathy is the stronger one. Read the post, watch the video and find out!
What Kind of a Friend Are You, Really? (Take the Quiz!)
We all think we are being supportive and good friends, but what type of friend are we when it comes to using empathy? How do we show up for our different friendships? And what do we want for ourselves. Read the post, watch the video and find out!
Why the Word “Why” May Be Sabotaging Your Conversations (and Confidence)
“Why” seems harmless—but it’s often the word that puts people (and our own inner critic) on the defensive. This edition explores how dropping “why” from your conversations and self-talk can open the door to more honest dialogue, empathy, and connection.
Toxic Empathy? Breaking Down the NYT’s Take on Paul Bloom and the Empathy Debate
Is empathy really toxic? Rob Volpe breaks down the hype—and shows how empathy, when used with intention, is still our most powerful tool.
Surfing, Rogan and Redemption
What do Joe Rogan, surfing and redemption have in common? They were themes of two memoirs I recently completed. Both gave me new insight into the development of empathy and my own boundaries to have empathy with others.
3 Tips to Help with Listening
Listening is a challenge for many of us, particularly with the digital distractions, polarization and cultural dysphoria we all experience. People tell me that the struggle to listen and understand others is one of their biggest challenges. Let’s take a look at 3 tips that will improve your listening skills.
The Time I Lost My Cool
We all make mistakes. I let my judgment get the best of me recently in a salon and made a scene. Here’s what’s not to do and maybe some helpful tips.
Plus, Elon Musk recently said he wants to save the world from empathy. I argue that with empathy we can save the world.