Overwhelmed, financially insecure and concerned about the future. No surprise there’s an undercurrent of anxiety and worry. Collectively, we all need a little Christmas. The spirit of Christmas. The joy. The peace on Earth, goodwill toward men.

Mixed messages abound about the state of the economy but one thing is clear, “it’s a wild time” according to consumers. Learn how the Navigating to a New Normal participants and broader US adult population are coping with inflation in Winter 2023.

Can you guess which global and societal issues fall just behind food, gas and fuel prices as top consumer worries. One hint: it’s not pollution or climate change.

In the past year of pandemic-induced reflection, trips to outdoor spaces grew in popularity. With that outdoor time, we have been more exposed to the effects of pollution and climate change and the impact of our actions. As part of Ignite 360’s Navigating to a New Normal study (and in celebration of Earth Day) we asked our respondents about challenges facing the environment and if they feel their efforts are having any meaningful impact. CEO Rob Volpe shares the story and reveals 3 Steps companies can use to remove barriers and motivate consumer behavior towards positive change.

In this piece, Rob discusses the five steps to empathy, shares the experiences of Black respondents, and above all, listened.

Separated in age by two generations, respondents Gail and Dajon share their powerful stories of racism. We review the five steps to empathy and offer action starters for your company.