Content Archive
Thought leadership from Rob Volpe
How to Reconnect with Lost Relationships During the Holidays
The holidays are filled with joy and nostalgia which makes us want to reconnect with people from our past. Should we? Here are 3 tips to consider and a watch-out on the elephant in the room. Plus… a lesson Oprah learned on this very topic. “Never put off to tomorrow what you can do today.”
Be the Person They Want to Help, Not Have to Help
Customer service can be frustrating - for both the worker and the customer. So frustrating in fact, someone once threw a shoe at GTU co-host Deena Manzanares. It doesn’t have to be this way. Putting a little empathy to work can go a long way to help everyone achieve a positive outcome… without hurling a shoe. Be the person they want to help instead of have to help.
Chapter 10: Why We Need a Little Christmas Now
Overwhelmed, financially insecure and concerned about the future. No surprise there’s an undercurrent of anxiety and worry. Collectively, we all need a little Christmas. The spirit of Christmas. The joy. The peace on Earth, goodwill toward men.
Surviving Cringey Holiday Conversations
Holidays can be as joyous as they can be cringey with inappropriate questions and polarizing views shared unprompted. Watch and listen as Rob shares the tips to navigate the conversation and plays the Lifeology game with Good Things Utah hosts Nicea Degering and Surae Chinn. Plus, get your own Lifeology game download FREE for your holiday gatherings.
Surviving and Making Holidays Happier with 6 Tips and a Game
It’s a tough decision - do I fake the flu or go to dinner when I know I might be offended and have to have difficult conversations. Good news! You don’t have to pretend to have rabies! Enter the holiday table lion’s den with confidence with these 6 tips for tricky conversations. Plus, a custom game that you can use to have enlightening conversations with everyone at the table.