The holidays are filled with joy and nostalgia which makes us want to reconnect with people from our past. Should we? Here are 3 tips to consider and a watch-out on the elephant in the room. Plus… a lesson Oprah learned on this very topic. “Never put off to tomorrow what you can do today.”

Customer service can be frustrating - for both the worker and the customer. So frustrating in fact, someone once threw a shoe at GTU co-host Deena Manzanares. It doesn’t have to be this way. Putting a little empathy to work can go a long way to help everyone achieve a positive outcome… without hurling a shoe. Be the person they want to help instead of have to help.

Holidays can be as joyous as they can be cringey with inappropriate questions and polarizing views shared unprompted. Watch and listen as Rob shares the tips to navigate the conversation and plays the Lifeology game with Good Things Utah hosts Nicea Degering and Surae Chinn. Plus, get your own Lifeology game download FREE for your holiday gatherings.